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TERMS AND CONDITIONS

Effective Date: April 21, 2023

Website Covered: http://www.rioe.business

THE AGREEMENT: The use of this website and services on this website provided by RIOE Business Private Limited (hereinafter referred to as “Owner“) are subject to the following Terms & Conditions (hereinafter the “Terms of Service“), all parts and sub-parts of which are specifically incorporated by reference here together with the Privacy Policy. Following are the Terms of Service governing your use of http://www.rioe.business (the “Website“), all pages on the Website and any services provided by or on this Website (“Services“).

By accessing either directly or through a hyperlink, the Website, and/ or purchasing something from us, you engage in our “Service” and agree to be bound by the Terms of Service including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all users of the site, including without limitation vendors, buyers, customers, merchants, browsers and/ or contributors of content. You acknowledge and agree that the Website may use your personal information in the manner described in our Privacy Policy which sets forth how information collected about you is collected, used and stored.

1) DEFINITIONS

In these Terms of Service, the following parties are defined as follows:

    • Owner, Us, We: The terms “Owner,” “Us,” “We,” “Our,” “Ours,” and other first-person pronouns refer to RIOE Business Private Limited, the creator, operator, and publisher of the website. This also includes all employees and affiliates of the Owner.
    • You, the User, the Client: Throughout these Terms of Service, “You,” “Your,” “Yours,” “User,” or “Client” refer to you as the individual accessing the website. This applies to any natural or legal person using the website, and “Your” will be interpreted accordingly.
    • Parties: The term “Parties” collectively refers to the parties involved in these Terms of Service, which include the Owner and You.

2) ASSENT & ACCEPTANCE

When you use our website, you confirm that you’ve taken the time to read and understand these Terms of Service and that you agree to be bound by them. If you don’t wish to accept these terms,

 kindly exit the website right away. We will only grant access to our website and services if you agree to these terms. Additionally, depending on the specific services you choose, there may be extra terms and conditions that apply, which will be considered an agreement between you and us.

3) AGE RESTRICTION

To access and use this website or any of its services, you need to be at least 18 years old. By utilizing this website, you confirm that you are a minimum of 18 years old and have the legal capacity to accept these Terms of Service. The Owner is not responsible or liable for any inaccuracies regarding your age declaration.

4) ABOUT THE SITE 

The RIOE Business Pvt Ltd website serves as a platform for dropshipping services and showcases the company’s role as a manufacturer. Our website offers a wide range of product categories for businesses to source, such as including innerwear, nightwear, sleepwear, swimwear, beachwear, lingerie, bondage items, sensual furniture, sexual wellness items, and other sensuous products.

We reserve the right to refuse service or product sales on the website at our sole discretion to anyone, for any reason, and at any time.

Please note that the website does not monitor or filter users who register and access the site. As a result, you take full responsibility for any risks associated with interacting with other users on the site. By using the website, you commit to complying with all applicable laws and avoiding any actions that could infringe on the rights or restrict the use of the website by third parties.

5) LICENSE TO USE WEBSITE

As a result of your use of the website or services, the Owner may provide you with certain information, including but not limited to documentation, data, or information created by the Owner, and other materials that could help you in using the website or services (“Owner Materials”). Under these Terms of Service, the Owner grants you a non-exclusive, limited, non-transferable, and revocable license to use the Owner Materials solely for your use of the website and services. The Owner Materials must not be used for any other purpose, and this license will end when you stop using the website or services or upon the termination of these Terms of Service.

You agree not to gather contact information of other users from the website or download or copy any information through unsolicited access to communicate directly with them or for any other reason.

Any unauthorized use on your part will result in the termination of the permission or license granted to you by the website. You also agree not to bypass any measures employed by the Owner to prevent or restrict access to the website.

6) INTELLECTUAL PROPERTY

You acknowledge that the website and all services offered by the Owner are the property of the Owner, encompassing all copyrights, trademarks, trade secrets, patents, and other intellectual property rights (“Owner IP”). You agree that the Owner holds all rights, titles, and interests in and to the Owner IP and that you will not use the Owner IP for any illegal or infringing purposes. You commit not to reproduce or distribute the Owner IP in any manner, including electronically or through registration of new trademarks, trade names, service marks, or Uniform Resource Locators (URLs), without obtaining explicit written consent from the Owner.


7) USER OBLIGATIONS

When using the website or services as a user, you might be asked to register with us. In doing so, you will select a user identifier, which could be your email address or another term, as well as a password. You may also be required to provide personal information, such as your name. You are responsible for ensuring the accuracy of this information. This identifier allows you to access the website and services. You must not share this identifier with any third party, and if you find out that your identifier has been compromised, you agree to inform us immediately in writing, with an email notification being sufficient. You are responsible for safeguarding the security of your identifier and keeping us updated on any changes to your identifier. The billing information you provide to us, including credit card details, billing address, and other payment information, is subject to the same confidentiality and accuracy requirements as your other identifier information. Providing false or inaccurate information or using the website or services to engage in fraud or illegal activities is grounds for immediate termination of these Terms of Service. The Owner has the right to refuse service, terminate accounts, or remove or edit content at its sole discretion.

8) PAYMENT & FEES

If you choose to register for any paid services on this website or purchase any product or service on this website, you agree to pay us the specified amounts required for that product or those services. These amounts (“Fees”) will be detailed during your account registration and/or confirmation process. The final amount due for payment will be displayed to you just before completing the purchase.


We reserve the right to deny service or refuse to sell products on the website at our sole discretion to anyone, for any reason, and at any time.


9) ACCEPTABLE USE

You agree not to use the Website or Services for any unlawful purpose or any purpose prohibited under this clause. You agree not to use the Website or Services in any way that could damage the Website, Services or general business of the Owner.

a) You further agree not to use the Website or Services:

    • To harass, abuse, or threaten others or otherwise violate any person’s legal rights;
    • To violate any intellectual property rights of the Owner or any third party;
    • To upload or otherwise disseminate any computer viruses or other software that may damage the property of another;
    • To perpetrate any fraud;
    • To engage in or create any unlawful gambling, sweepstakes, or pyramid scheme;
    • To publish or distribute any obscene or defamatory material;
    • To publish or distribute any material that incites violence, hate or discrimination towards any group;
    • To unlawfully gather information about others.

b) You are not allowed to use the site or its content:

    • for any illegal activities;
    • to encourage others to engage in or participate in unlawful acts;
    • to infringe on any third party’s intellectual property or proprietary rights, publicity or privacy rights, either knowingly or unknowingly;
    • to break any local, federal, or international laws, statutes, ordinances, or regulations;
    • to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability;
    • to submit false or misleading information or any content that is defamatory, libelous, threatening, unlawful, harassing, indecent, abusive, obscene, lewd, pornographic, exploitative of minors, supportive of human trafficking, or violates rights of publicity, privacy, or any law;
    • to upload or transmit viruses or malicious code that could affect the functionality or operation of the Service, related websites, other websites, or the Internet;
    • to gather or track personal information of others;
    • to cause harm, disable, overburden, or impair the Website or any other party’s use of the Website;
    • to engage in spamming, phishing, pharming, pretexting, spidering, crawling, or scraping;
    • for any obscene or immoral purposes; or
    • to disrupt or bypass the security features of the Service, related websites, other websites, or the Internet;
    • to personally threaten or create a threatening environment for other Users.

We reserve the right to terminate your use of the Service or any related website for violating any of the prohibited uses. The Company has full authority to review all content posted by Users on the Website. You acknowledge that the Website is not responsible or liable for and does not control the content posted to the Website by you or other users, and you are solely responsible for it. You agree not to upload, post, or transmit any content that you do not have the right to make available (such as the intellectual property of another party).

You commit to adhering to all relevant laws, statutes, and regulations concerning your utilization of the Website. Furthermore, you agree not to transmit any information, data, text, files, links, software, chats, communication, or other materials that are abusive, invasive of another’s privacy, harassing, defamatory, vulgar, obscene, unlawful, false, misleading, harmful, threatening, hateful, or racially or otherwise objectionable, including but not limited to material that could lead to criminal offences, incur civil liability, or otherwise violate any applicable local, state, provincial, national, or international law or regulation, or promote the use of controlled substances.

While we reserve the right to monitor, edit, or remove content that we determine, at our sole discretion, to be unlawful, offensive, threatening, libellous, defamatory, pornographic, obscene, or otherwise objectionable or in violation of any party’s intellectual property or these Terms of Service, we are under no obligation to do so.

You are prohibited from using our products for any unlawful or unauthorized purposes, and you must not violate any laws in your jurisdiction (including but not limited to copyright laws) while using the Service.

10) COMMUNICATION

By using the Website in any capacity, you acknowledge your agreement to these Terms. By accepting these Terms, you confirm your interest in acquiring and purchasing the selected Services and consent to receive communications through phone or electronic records from the Website, including email messages about products and services offered by the Website (or its affiliates and partners), as well as understanding your requirements. Communications may also take place through notices posted on the Website. You agree that any messages sent to you by the Website shall not be considered spam or bulk under any prevailing law in any country where such communication is received.

11) PRIVACY INFORMATION

By utilizing the Website and Services, you may share specific information with us. By using the Website or Services, you grant the Owner permission to use your information in India or any other country where we may operate.

Data Collection and Receipt: When you create an account, you supply us with a valid email address and may offer additional information, such as your name or billing details. Based on your usage of our Website or Services, we might also obtain information from external applications you employ to access our Website, or we might gather data through various web technologies, including cookies, log files, clear gifs, web beacons, or others.

Usage of Collected Information: We utilize the information obtained from you to enhance your overall experience on our website, which includes email communication. We may also monitor specific passive information to improve our marketing and analytics, and we may collaborate with third-party providers for this purpose.

Safeguarding Your Information: If you wish to restrict our access to any passive information obtained through the use of different technologies, you can disable cookies in your web browser. Be aware that the Owner will continue to receive information about you that you have supplied, such as your email address.

12) SALE OF GOODS/SERVICES

The Owner may sell goods or services or allow third parties to sell goods or services on the Website. The Owner undertakes to be as accurate as possible with all information regarding the goods and services, including product descriptions and images. However, the Owner does not guarantee the accuracy or reliability of any product information and You acknowledge and agree that You purchase such products at Your own risk.

13) SHIPPING/DELIVERY/RETURN POLICY

By purchasing from us, you agree to guarantee payment for any items and acknowledge that prices may change. When buying a physical item, you agree to supply a valid email, shipping address, and billing information. We reserve the right to refuse or cancel an order due to inaccuracies or omissions in the details you provide. If a cancellation occurs after payment processing, we will refund the purchase price. We may also request further information before confirming a sale and have the right to impose additional restrictions on product sales. You agree to confirm payment for any items purchased and acknowledge that prices may change. For physical products, we may preauthorize your credit or debit card when you place the order, or charge your card upon shipment. It is your responsibility to monitor your payment method. Shipping costs and dates may change due to unforeseen circumstances. For any inquiries or disputes, contact us promptly at info@rioe.business.

If you are dissatisfied with any item purchased on our website, you may do the following:

Customers can contact the company using the provided email on the website or cancel the order through the “My Account > Orders” page. Once the return is confirmed, the company will communicate further steps for returning or refunding the product.

Reimbursements for returns will be made promptly, and no later than:

    • 30 days after the day we receive any returned goods from you;
    • (if earlier) 30 days after the day you submit evidence of returning the goods;
    • If no goods were supplied, 30 days after the day we are notified about your decision to cancel the contract.

Reimbursements will be processed using the same payment method as the initial transaction unless explicitly agreed otherwise; you will not incur any fees due to the reimbursement.

14) REVERSE ENGINEERING & SECURITY

You commit to refraining from the following activities:

    • Attempting to reverse engineer or deconstruct any code or software present on the Website or within the Services;
    • Compromising the security of the Website or Services by unauthorized access, bypassing encryption or other security measures, engaging in data mining, or interfering with any host, user, or network.

15) DATA LOSS

The Owner bears no responsibility for the safety of your account or the materials within. By using the Website or Services, you acknowledge and accept that you do so at your own discretion and risk.

16) INDEMNIFICATION

You agree to protect and indemnify the Owner and any associated parties (if applicable), absolving them from any legal claims or demands, including reasonable legal fees that may arise from or be connected to your misuse or use of the Website or Services, your violation of these Terms of Service, or your actions or behaviour. You acknowledge that the Owner has the right to choose its own legal representation and may be involved in its own defence if it so desires.

17) SPAM POLICY

You are expressly forbidden from using the Website or any of the Owner’s Services for illicit spam activities, which include collecting email addresses and personal information from others or sending bulk commercial emails.

18) THIRD-PARTY LINKS & CONTENT

Occasionally, the Owner may provide links to external websites or services. By using these third-party resources, you acknowledge and agree that the Owner bears no responsibility or liability for any loss or damage incurred as a consequence of your engagement with such external services accessible through our Website.

19) MODIFICATION & VARIATION

The Owner reserves the right to modify these Terms of Service at any time and without prior notice to you. By agreeing to these terms, you accept that the Owner has the authority to make changes to the Terms of Service and that such alterations take effect immediately upon being published on the Website. These modifications or changes will supersede any previous versions of the Terms of Service unless explicitly stated otherwise.

    • If any part or sub-part of these Terms of Service is deemed unenforceable or invalid by a court of law, the prior effective version will be considered enforceable and valid to the fullest extent possible.
    • You commit to regularly reviewing these Terms of Service and taking note of the Effective Date at the top of the document to stay informed about any updates or changes. To avoid accessing an outdated version, make sure to clear your cache when reviewing the Terms of Service.
    • By continuing to use the Website after any changes to the Terms of Service, you demonstrate your ongoing agreement with the updated terms.

If you fail to keep track of any changes or updates to the Terms of Service, you acknowledge that such negligence constitutes a deliberate waiver of your right to review the modified terms.

20) ENTIRE AGREEMENT

This Agreement embodies the complete understanding between the Parties concerning their use of this Website. It supersedes and takes precedence over any previous or concurrent agreements or understandings, whether written or spoken, pertaining to the utilization of this Website.

21) SERVICE INTERRUPTIONS

Occasionally, the Owner may have to suspend or terminate Your access to the Website due to scheduled or unscheduled maintenance or emergency services. You understand that Your ability to access the Website may be impacted by unexpected or unplanned downtime for any reason, but You acknowledge and agree that the Owner will not be responsible for any damages or losses resulting from such interruptions.

22) TERM, TERMINATION & SUSPENSION

The Owner reserves the right to terminate these Terms of Service with You at any time and for any reason, with or without cause. If You violate any of the terms outlined herein, including, but not limited to, infringing the intellectual property rights of the Owner or a third party, failing to comply with applicable laws, or distributing illegal material, the Owner may terminate these Terms of Service. You may also terminate these Terms of Service by contacting the Owner and requesting termination if You have registered for an account with Us. It is important to note that any outstanding fees will still be due even after termination of Your account. Upon termination of these Terms of Service, any provisions that would be expected to survive termination by their nature shall remain in full force and effect.

23) NO WARRANTIES 

By using the Website or Services, you acknowledge and agree that any Services provided by Us are provided on an “As Is” basis and at your sole and exclusive risk. The Owner expressly disclaims any and all express or implied warranties of any kind, including, but not limited to the implied warranty of fitness for a particular purpose and the implied warranty of merchantability. You understand and agree that the Owner makes no warranties that the Website or Services will meet Your needs or that the Website or Services will be uninterrupted, error-free, or secure. Additionally, the Owner does not warrant the reliability or accuracy of any information on the Website or obtained through the Services.

You agree that the Owner shall not be liable to You or any third party for any damages, including but not limited to direct, indirect, incidental, special, consequential, or exemplary damages, arising from the use of or inability to use the Website or Services, including but not limited to any loss of data or damage to Your computer system, even if the Owner has been advised of the possibility of such damages.

All information, software, products, services and related graphics are provided on this site on an “as is” and “as available” basis without any warranty of any kind, either expressed or implied. The Website disclaims all warranties, expressed or implied including, without limitation, all implied warranties of merchantability, fitness for a particular purpose, title and non-infringement or arising from a course of dealing, usage, or trade practice. The company makes no representation about the suitability of the information, software, products, and services contained on this Website for any purpose, and the inclusion or offering of any products or services on this Website does not constitute any endorsement or recommendation of such products or services.

The Website also makes no warranty that the use of the Website will be uninterrupted, timely, secure, without defect or error-free. You acknowledge and agree that the use of the site is at your own risk, and the Website shall not be responsible for any content found on the Website.

Your use of any information or materials on this site, or any other site linked to it, is entirely at your own risk. It is your responsibility to ensure that any products, services, or information available through this website meet your specific requirements and needs.

The Website cannot guarantee the accuracy, completeness, currency, or usefulness of any information, views, opinions, or advice in any material contained on the Website. While we strive to provide accurate information, there may be instances when incorrect information is inadvertently published on our Website or Service. We make no warranties or representations regarding the accuracy of such information and we reserve the right to correct any errors, inaccuracies, or omissions, at any time, without prior notice.

You acknowledge and agree that any information, content, or materials posted by third parties or advertisers on our Website are solely the responsibility of the person from whom such content originated, and we are not responsible for any inaccuracies, errors, or omissions in such content. We do not control or endorse such content, and you acknowledge and agree that we shall not be liable for any loss or damage caused by or in connection with the use of or reliance on any such content.

We undertake no obligation to update or modify any information in the Service or on any related website, including pricing information, except as required by law. Any change or update made to the information or cancellation of orders due to inaccurate information will be done at our discretion and without prior notice. The absence of any specified update or refresh date applied in the Service or on any related website should not be construed as indicating that all information in the Service or on any related website has been modified or updated.

The Website cannot be held responsible for any interaction between you and other users of the Website. The Website will not be held liable for any goods, services, resources, or content available through third-party dealings or communications, or for any harm related thereto. In no event will the Website be required to become involved in any disputes between you and other users of the Website or between you and any third parties? By agreeing to these Terms of Service, you release the Website from any and all claims, demands, and damages arising out of or in connection with such disputes.

You acknowledge and understand that the Website has taken reasonable measures to protect itself but cannot ensure that it is impervious to hacking or unauthorized third-party access. Therefore, the Website cannot be held responsible for any unauthorized access to or alteration of Your transmissions or data, any material or data sent or received, or any transactions entered into through the Website.

You hereby agree that the Website will not be held liable or responsible in any way for any loss or damage suffered by you due to unauthorized access to the Website by third parties or for any use of the information provided by You. You agree that any spam messages or information received from unauthorized third parties (even if sent under the name of the Website) in violation of these Terms of Service or the Privacy Policy are not the responsibility of the Website.

The Website cannot be held responsible or liable for any threatening, defamatory, obscene, offensive, or illegal content or conduct of any other party, nor for any infringement of another’s rights, including intellectual property rights. The Website also does not assume responsibility for any content sent using and/or included on the Website by any third party.

In the event of any delay, cancellation, strike, force majeure, or other causes beyond the Website’s direct control, the Website has no liability and will make no refund. Additionally, the Website assumes no responsibility for any damages to your computer system or loss of data that results from the download of any information and/or material.

The Website will not be liable for any direct, indirect, punitive, incidental, special, consequential damages or any damages whatsoever, including, without limitation, damages for loss of use, data or profits, arising out of or in any way connected with the use or performance of the site, the provision of or failure to provide Services or any interaction between you and other participants of the Website. This includes damages resulting from the use of or reliance on the information present, whether based on contract, tort, negligence, strict liability, or otherwise.

By using the Website, you agree to defend, indemnify and hold harmless the Website from any and all liability regarding your use of the Site or participation in any Site’s activities. The Website will not be responsible for any actions taken by you or any person authorized to use your account, including without limitation, disclosure of passwords to third parties.

If you are dissatisfied with the Website, the Services or any portion thereof, or do not agree with these terms, your only recourse and exclusive remedy shall be to stop using the site.

24) LIMITATION ON LIABILITY

The Owner shall not be held liable for any losses or damages that may arise from or relate to Your use of the Website or Services, to the fullest extent permitted by law. The Owner’s maximum liability related to these Terms of Service shall be limited to the lesser of Rs. 1000 (Rupees One Thousand only) or the amount You paid to the Owner in the last six (6) months. This provision shall be applicable to all types of claims brought by You, including but not limited to, loss of profits or revenues, consequential or punitive damages, negligence, strict liability, fraud, or torts of any kind.

25) GENERAL PROVISIONS:

  1. LANGUAGE: All communication and notices under these Terms of Service shall be in English.
  2. JURISDICTION, VENUE & GOVERNING LAW: By using the Website or Services, you agree that the laws of India will govern any dispute or matter related to or arising out of these Terms of Service. Any dispute between you and the Owner, including those related to lost profits, consequential or punitive damages, negligence, strict liability, fraud, or torts of any kind, shall be exclusively brought in the courts of Delhi, India. This choice of law, venue, and jurisdiction provision is mandatory, and you waive any objection to the venue, including the assertion of forum non-conveniens or similar doctrine.
  3. ASSIGNMENT: You may not assign, sell, lease, or transfer this Agreement or the rights granted herein. In the event of an assignment, sale, lease, or transfer by the Owner, the rights and liabilities of the Owner will bind and inure to any assignees, administrators, successors, and executors.
  4. SEVERABILITY: If any part or provision of these Terms of Service is held invalid or unenforceable by a court of law or arbitrator, the remaining parts and provisions shall remain in full force and effect.
  5. NO WAIVER: The failure to enforce any provision of these Terms of Service shall not be deemed a waiver of any future enforcement of that provision or any other provision. Waiver of any part or sub-part of these Terms of Service will not constitute a waiver of any other part or sub-part.
  6. HEADINGS FOR CONVENIENCE ONLY: Headings of parts and sub-parts under these Terms of Service are for convenience and organization purposes only and shall not affect the meaning or interpretation of any provision of these Terms of Service.
  7. NO AGENCY, PARTNERSHIP, OR JOINT VENTURE: These Terms of Service do not create any agency, partnership, or joint venture relationship between you and the Owner, and neither party has the authority to bind the other to any third party.
  8. FORCE MAJEURE: The Owner shall not be liable for any failure to perform due to causes beyond its reasonable control, including acts of God, acts of civil or military authorities, riots, embargoes, natural disasters, or other unforeseen circumstances.
  9. ELECTRONIC COMMUNICATIONS PERMITTED: Both parties may use electronic communications, including email and fax, under these Terms of Service. For any questions or concerns, please contact the Owner at info@rioe.business.